Last Updated: June 8, 2026
neo-geyser.com is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection legislation.
The data controller responsible for your personal information is:
neo-geyser.com
47 Wellington Street
Bristol, BS1 4QT
United Kingdom
Email: [email protected]
We process your personal data based on the following legal grounds:
When you submit inquiry forms or contact us, you provide explicit consent for us to process your personal information to respond to your requests and provide services.
We may process data based on legitimate business interests, such as improving our services, maintaining security, and conducting business analytics, provided these interests do not override your fundamental rights.
Processing may be necessary to fulfill contractual obligations when you engage our services for solar panel installation.
We may process data to comply with legal requirements, including tax regulations, building codes, and safety standards.
You have the following rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of that data.
You can request correction of inaccurate or incomplete personal data we hold about you.
You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
You can request limitation of processing in certain circumstances, such as when you contest the accuracy of your data.
You can request your personal data in a structured, commonly used format and have it transmitted to another controller.
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
We implement appropriate technical and organizational measures to protect personal data:
We primarily process data within the United Kingdom. If data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.
Our services are not directed to children under 16. We do not knowingly collect or process personal data from children without parental consent.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
To exercise any of your GDPR rights, please contact us:
Email: [email protected]
Address: 47 Wellington Street, Bristol, BS1 4QT, United Kingdom
We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of any such extension.
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or directly to affected individuals.
For questions about our GDPR compliance or data protection practices, please contact us at [email protected].