Privacy Policy

Last Updated: June 8, 2026

This privacy policy explains how neo-geyser.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you contact us or submit inquiry forms, we collect:

• Full name
• Email address
• Property information
• Service preferences
• Additional details you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address for analytical purposes

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and service requests
• Providing quotes and assessments for solar installations
• Communicating about our services and updates
• Improving our website functionality and user experience
• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations
• When required by law or legal proceedings
• To protect our rights, property, or safety
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your information
• Data portability: Request transfer of your data
• Withdraw consent: Withdraw previously given consent

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Address: 47 Wellington Street, Bristol, BS1 4QT, United Kingdom
Email: [email protected]

Consent

By using our website and services, you consent to the collection and use of information as described in this privacy policy.